Adding a New Line to Your Account

To add a line, sign in, open the line switcher at the top of your account, and choose Add a line. You pick a plan and check out while signed in, and the new line appears in your account with its own number, plan, SIM, and bill.

Before you add a line

• Check the phone. It must be unlocked and compatible. Enter its IMEI on the Bring Your Own Phone page. See Supported Devices & Compatibility.
• Choose eSIM or physical SIM. An eSIM is delivered instantly. A physical SIM needs a Parrot Mobile SIM kit. See Physical SIM vs eSIM: What's the Difference?
• Keeping a number from another carrier? Get the account number, transfer PIN, and billing ZIP from that carrier first, and keep that service active until the transfer completes. See Porting Your Number to Parrot Mobile.

How to add a line

1. Sign in at app.parrotmobile.com.
2. Open the line switcher at the top of the page and choose Add a line. This opens our Plans page.
3. Pick a plan. Each line can be on a different plan.
4. At checkout, under New Number or Transfer your existing number, choose New Number or Transfer Number. For a transfer, click Check Portability, then fill in Transfer Information.
5. Under SIM Order, choose Digital eSIM or Physical SIM Card. For a physical SIM, enter the activation code from your kit.
6. Under Payment Method, pick the card for this line. It is also used for this line's renewals.
7. Review the total and complete the order.

After checkout

• eSIM: we email the install link and QR code, and it is also under More > Line settings > SIM once you select the new line. See Setting Up Your SIM or eSIM.
• Transferring a number: the new line's Overview shows Transferring your number with live progress.
• The new line appears in the line switcher and under More > All lines, with its own Overview, Top up, Billing, and Voicemail tabs.

How billing works for extra lines

• You pay for the new line's first month at checkout.
• Each line renews on its own date, based on the day it activated, and gets its own bill. Lines are not combined into one bill.
• Each line uses its own card, which you can change on that line's Billing tab under Card for this line.
• See every line's bills together under More > Account billing > Invoices.

Related articles

• Choosing the Right Parrot Mobile Plan
• Billing Cycle FAQs
• Setting Up Your SIM or eSIM
• Porting Your Number to Parrot Mobile