Mobile App Features & Updates

Manage your Parrot Mobile lines from the Parrot Mobile app (iPhone and Android) or on the web at app.parrotmobile.com. Both have the same features: usage, top-ups, bills, voicemail, SIM and eSIM, and line settings.

Get the app

Sign in with the same email and password you use on the website.

Finding your way around

• Line switcher (at the top): pick which line you're looking at, see All lines, or Add a line.
• Line tabs: each line has Overview, Top up, Billing, and Voicemail.
• More (top bar on a computer, bottom bar on a phone): Line settings, All lines, Account billing, Settings, Refer a friend, Support, language, theme, and sign out.

What you can do

Each line

• Overview: line status, your plan and renewal date, what you've used This cycle, and your Calling credit. Change your plan from Your plan.
• Usage details: click Details on the This cycle card for your call, text, and data history with filters.
• Top up: buy extra data, minutes, or texts, and international roaming packs.
• Billing: bills, Auto-pay, and the Card for this line.
• Voicemail: turn on free Polly voicemail and read transcripts and summaries.

Line settings (More > Line settings)

• Line info: line name and E911 emergency address.
• Line features: turn talk, text, data, hotspot, Wi-Fi calling, voicemail, roaming, three-way calling, and international long distance on or off.
• SIM: install your eSIM or replace your SIM.
• Transfer number: get your Porting PIN to move your number to another carrier.
• Cancel service: cancel or keep the line.

Your account

• Account billing: saved cards, calling credit for international calls and roaming, and account credit.
• Settings: Profile, Account (owner and members), Notifications, Security (password, passkeys, 2FA, Support PIN), and Sessions.
• Refer a friend: share your referral link and track rewards.
• Language: English or Spanish, from the More menu.

Notifications

Turn on push notifications for new voicemails and account alerts under More > Settings > Notifications. On iPhone using the website, add it to your Home Screen first, since Safari only allows notifications for web apps saved to the Home Screen.

App not working?

1. Update the app from the App Store or Google Play.
2. Sign out and back in.
3. Try app.parrotmobile.com in your phone's browser to see if the issue is only in the app.

See What to Do If You Can't Access Your Account for sign-in problems.

Related articles

• Setting Up Voicemail (Including Polly AI Voicemail)
• Changing Your Plan and Buying Top-Ups
• What to Do If You Can't Access Your Account