Using Mobile Hotspot and Tethering

You can share your Parrot Mobile data with laptops, tablets, and other devices using your phone's hotspot. Hotspot uses your plan's data, so it needs a plan with data and Hotspot and tethering turned on under More > Line settings > Line features (it's on by default).

How much hotspot you get

Hotspot shares your plan's data. Anything a connected device uses counts toward the same data allowance shown under This cycle on the line's Overview. Need more? Buy a data top-up on the line's Top up tab.

Check hotspot is on for your line

1. Sign in at app.parrotmobile.com and pick the line from the line switcher at the top.
2. Open More (top bar on a computer, bottom bar on a phone) > Line settings > Line features.
3. Make sure Hotspot and tethering is on. Changes can take a few minutes to reach the network.

Turn on hotspot on your phone

iPhone

1. Open Settings > Personal Hotspot.
2. Turn on Allow Others to Join.
3. Note the Wi-Fi Password.
4. On the other device, pick your iPhone's name from the Wi-Fi list and enter the password.

Android

1. Open Settings > Network & Internet > Hotspot & tethering. On Samsung: Settings > Connections > Mobile Hotspot and Tethering.
2. Tap Wi-Fi hotspot (or Mobile Hotspot) and turn it on.
3. View or change the network name and password on the same screen.
4. Connect the other device to that network.

You can also share by USB cable or Bluetooth from the same menu.

Hotspot won't connect or has no internet

1. Check that data works on the phone itself with Wi-Fi off. If not, fix that first with Trouble with Calls, Texts, or Data: Step-by-Step Troubleshooting.
2. Check Hotspot and tethering is on under Line features.
3. Check you have data left under This cycle.
4. On iPhone, set the Personal Hotspot APN to wholesale. See APN Settings for Android and iPhone.
5. Restart the phone and the device you're connecting.
6. If a laptop won't connect, forget the network on the laptop and reconnect.

Still stuck? Email support@parrotmobile.com with your phone model and what you've tried.

Related articles

• APN Settings for Android and iPhone
• Choosing the Right Parrot Mobile Plan
• Changing Your Plan and Buying Top-Ups